COVID-19 and our response

We are currently facing a life-changing situation and we want you to know that our customers, our employees and our community is in mind with everything we do. Whilst we are striving to run our operations largely as normal, all of your health and safety are our top priorities and at the heart of every decision we make. We believe it’s critical to do our part to help reduce the transmission of COVID-19 and we’re following strict WHO guidelines as stringently as possible.

Here are some of the steps we are taking to protect everyone in this ever-evolving situation:

• We are working tirelessly to make sure that the products you need are available when you want them, delivered in the safest way possible.
• We are diligently following guidance and best practices from the NHS and UK Foreign & Commonwealth Office, amongst others.
• Our customer service team is available to answer any questions about your experience, work with you on the best delivery option and provide more information on the many precautions we’re taking to protect your health and safety.
• As a supplier of products to the NHS, we look to help in any way we can. If there are any products of necessity, required as quickly as possible, we will do everything we can to get them to you the very next day.

While the environment around us is uncertain, we take comfort in the fact that we have a world-class team and a compassionate and loyal community of customers. We stand ready to serve, and hope that our websites and communication channels can be a source of support for you – and remember, we’re all in this together.

We are currently in demand to supply the NHS with essential products, predominantly clinical waste seals and waste sacks for clinical waste disposal. If you require any of these products urgently, then please get in touch and we will get these out to you as quick as we possibly can.